Privacy Policy

Last Updated: October 26, 2023

Welcome to thump.pro. This Privacy Policy describes how thump.pro ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, services, and applications (collectively, the "Services").

We are committed to protecting your privacy and handling your data in an open and transparent manner. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect information to provide, improve, and secure our Services. The information we collect falls into the following categories:

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, username, password, and any other details you choose to provide.
• Profile Information: Information you add to your profile, such as a profile picture, biography, location, or social media links.
• Communication Data: When you contact us via email or support channels, we collect the content of your messages and your contact details.
• Payment Information: If you make a purchase, our third-party payment processors collect your payment card details and billing address. We do not store full payment card numbers on our servers.
• User Content: Any content you upload, create, or share through our Services, such as audio files, project data, comments, or messages.

1.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Services, including pages visited, features used, time spent, and clickstream data.
• Device and Log Information: Your IP address, browser type and version, operating system, device identifiers, and diagnostic data. We also collect server logs that record your activity.
• Location Data: General location information derived from your IP address or, if you grant permission, precise location data from your device.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as:

• Social media platforms if you connect your account or register through them.
• Analytics providers and advertising networks.
• Service providers that help us with fraud prevention and security.

2. Use of Information

We use the information we collect for the following business purposes:

• To Provide and Maintain Our Services: To create and manage your account, process transactions, deliver content, and provide customer support.
• To Improve and Personalize: To analyze usage trends, develop new features, and customize your experience, including recommendations and content.
• To Communicate With You: To send you service-related announcements, administrative messages, responses to your inquiries, and (with your consent) marketing communications.
• For Security and Protection: To monitor and protect the security of our Services, detect and prevent fraud, abuse, or illegal activities, and enforce our Terms of Service.
• For Legal and Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• For Business Operations: To conduct research, analysis, and audits, and to manage our business effectively.

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using Secure Socket Layer (SSL)/Transport Layer Security (TLS) technology.
• Regular security assessments and vulnerability testing of our systems.
• Access controls and authentication procedures to restrict access to personal data to authorized personnel only.
• Regular reviews of our data collection, storage, and processing practices.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

4.1 What Are Cookies?

Cookies are small data files placed on your device. They help us remember your preferences, understand how you use our Services, and improve your experience.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually set in response to your actions.
• Performance and Analytics Cookies: Allow us to count visits and traffic sources to measure and improve performance.
• Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your login or language preference.
• Targeting/Advertising Cookies: Set by us or our advertising partners to build a profile of your interests and show relevant ads.

4.3 Your Choices Regarding Cookies

Most web browsers allow you to control cookies through their settings preferences. You can usually set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Services may not function properly.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your data.
• Right to Data Portability: You can request a structured, commonly used, and machine-readable copy of your data for transfer to another service.
• Right to Object: You can object to the processing of your data for specific purposes, such as direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your